Q:
What is usenet/news?
A:
For those New
to Usenet, we recommend
Usenetservices.com
It is full of Usenet information.
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Q:
What software do I need?
A: In general
you need a news-reader.
For news-reader support and information, please go
our newsreaders page
HERE
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Q:
I subscribed, but I
can't access the newsfeed
A:
Please verify that you've got the right hostname:
Server
addresses are located in the members area along with
any updates.
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Q: How do I
cancel my account?
A:
To cancel your account, go
HERE
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Q: What
happens if I cancel immediately after subscribing?
A:
Your account
will be canceled and verified via email. It will
then expire at the end of it's current term. Review
our terms before subscribing to our service.
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Q: How will
your charge appear on my credit card statement?
A:
To protect your
privacy, any charges will discreetly appear as
CCBill.com *TBM newsfeeds on your credit card
statement.
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Q: Why are
there articles missing in the binaries newsgroups?
A:
This can happen for several
reasons. The most likely is that some of the
articles (or parts of articles) were filtered out as
spam before they reached our servers. We do not
filter any incoming articles on our binaries
servers, everything we receive from our upstream is
posted. Many news servers limit the maximum article
size and if any articles are in excess of that size
the server will cancel it automatically and it will
not propagate out. Also, all news servers have the
right to filter out anything that passes through
their server. Keep in mind that usenet was designed
to carry only plain text, not large binary files.
Processing binary articles places twice as much
strain on the server as plain text articles do. For
these reasons no guarantee regarding completeness of
binary articles is expressed or implied by
worldusenet.com.
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Q:
Some articles that I post from worldusenet.com do
not seem to propagate to other news servers, why?
A:
Another news
server may be canceling them . We can take no
further responsibility for articles not propagating
once they have been sent to our upstream servers.
Another reason could be if you have a record of
abuse on our servers your posting access may have
been disabled. Once your posting access has been
disabled due to posting abuse it will never be
restored, so don't even ask. Nor will we issue
refunds for this reason.
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Q: My
account suddenly stopped working
A: There
can be several reasons for this. Please contact us
at
support@worldusenet.com One reason might be that
you've used our service to send commercial or mass
postings. We then disable your account silently in
most cases.
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Q: I need to
change the credit card I am using with
worldusenet.com.
What do I need to do?
A:Go
to our
Subscribe page and cancel your
current account canceled. Wait until your current
subscription period expires and you can no longer
login then sign up a new account with the new credit
card information.
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Q:
I am getting
a "502 Authentication Error." What does this mean?
A:
A "502
Authentication Error" means that you may have typed
your username and/or password incorrectly.
Another possible cause is inaccurate or outdated
credit card information.
User names and passwords are case sensitive!
Q:
What
is the POP3 and/or SMTP address?
A: worldusenet.com
does not provide E-Mail account with the usenet
services.
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Q:
Where can I find more info on Usenet?
A:
We recommend
Usenetservices.com
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Q:
I'm getting an AUTHENTICATION FAILED message
A:
First, check
that you entered the correct username and password.
If you forgot your username and/or password, email
webmaster@worldusenet.com
about your problem and we shall resend your username
and password to your registered email.
Unfortunately, we cannot send this info to a
different email because there is no way for us to
authenticate your request.
If you are sure about your username and password,
then the error may be because your account exceeded
the allowed number of simultaneous logins. Also,
some Usenet browsers do not disconnect cleanly, in
which case you may have to wait a few minutes before
your account is cleared.
If you still need help, contact
webmaster@worldusenet.com.
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Q:
I forgot my password
A: If
you forgot it, please write an email to
webmaster@worldusenet.com
and we will send it to your
original email address when you signed up.
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Q:
Whats your spam
policy
A:
All incidents must be reported to
webmaster@worldusenet.com
. All reports will be taken in
account seriously. In the past our service was known
for spamming activities. This has changed now due to
the read-pay-write system we have now. Spam is
simply not allowed. Crossposts are, but not to too
many groups (see below). Please take in mind
netiquette when posting.
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Q:
How about crossposts
A:
They are allowed
but not any more than about 6 or 7 groups at once.
It's filtered outside our server anyway so it isn't
of use also. Please take notice of netiquette. Any
accounts ignoring normal netiquette will be
disabled.
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Q: Is there a
download limit?
A:
Yes, it
depends on which package you purchased. Prices are
located HERE.
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Q:
What happens if I reach my download limit?
A:
Your account
is deactivated until the next anniversary ( day or
month ) of
when you subscribed. You will receive
an error message stating your password was not accepted.It is then
reset at 12 midnight CST
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