Q: What is
usenet/news?
A: For those New to Usenet, we recommend Usenetservices.com
It is full of Usenet
information.
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Q: What software
do I need?
A: In general you
need a news-reader.
For news-reader support and information, please go our newsreaders page HERE
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Q:
I subscribed, but I can't access the newsfeed
A: Please verify that you've got the right
hostname:
Server addresses are located in the
members area along with any updates.
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Q: How
do I cancel my account?
A: To cancel your account, go HERE
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Q:
What happens if I cancel immediately after subscribing?
A: Your account will be canceled and verified via email. It
will then expire at the end of it's current term. Review our terms before subscribing to
our service.
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Q: How
will your charge appear on my credit card statement?
A: To protect your privacy, any charges will discreetly appear as CCBill.com
*TBM newsfeeds on your credit card statement.
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Q: Why
are there articles missing in the binaries newsgroups?
A: This
can happen for several reasons. The most likely is that some of the articles (or parts of
articles) were filtered out as spam before they reached our servers. We do not filter any
incoming articles on our binaries servers, everything we receive from our upstream is
posted. Many news servers limit the maximum article size and if any articles are in excess
of that size the server will cancel it automatically and it will not propagate out. Also,
all news servers have the right to filter out anything that passes through their server.
Keep in mind that usenet was designed to carry only plain text, not large binary files.
Processing binary articles places twice as much strain on the server as plain text
articles do. For these reasons no guarantee regarding completeness of binary articles is
expressed or implied by worldusenet.com.
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Q: Some articles that I post from
worldusenet.com do not seem to propagate to other news servers, why?
A: Another news server may be canceling them . We can take no
further responsibility for articles not propagating once they have been sent to our
upstream servers. Another reason could be if you have a record of abuse on our servers
your posting access may have been disabled. Once your posting access has been disabled due
to posting abuse it will never be restored, so don't even ask. Nor will we issue refunds
for this reason.
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Q: My
account suddenly stopped working
A: There can be
several reasons for this. Please contact us at support@worldusenet.com
One reason might be that you've used our service to send commercial or mass postings. We
then disable your account silently in most cases.
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Q:
I need to change the credit card I am using with worldusenet.com. What do I need to do?
A: Contact us via the Usenet Support Center
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Q:
I am getting a "502 Authentication
Error." What does this mean?
A: A "502 Authentication Error" means that you may
have typed your username and/or password incorrectly.
Another possible cause is inaccurate or outdated credit card information.
User names and passwords are case sensitive!
Q: What is the POP3 and/or SMTP address?
A: worldusenet.com does not provide E-Mail account with the
usenet services.
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Q: Where
can I find more info on Usenet?
A: We recommend Usenetservices.com
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Q: I'm getting an AUTHENTICATION FAILED message
A: First, check that you entered the correct username and password. If
you forgot your username and/or password, email webmaster@worldusenet.com about your problem and we shall resend your
username and password to your registered email. Unfortunately, we cannot send
this info to a different email because there is no way for us to authenticate your
request.
If you are sure about your
username and password, then the error may be because your account exceeded the allowed
number of simultaneous logins. Also, some Usenet browsers do not disconnect cleanly,
in which case you may have to wait a few minutes before your account is cleared.
If you still need help,
contact webmaster@worldusenet.com.
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Q: I forgot my password
A: If you forgot it, please write an email to webmaster@worldusenet.com
and we will send it to your original email address when you
signed up.
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Q: Whats your spam policy
A: All
incidents must be reported to webmaster@worldusenet.com . All reports will be taken in account seriously. In the past our service
was known for spamming activities. This has changed now due to the read-pay-write system
we have now. Spam is simply not allowed. Crossposts are, but not to too many groups (see
below). Please take in mind netiquette when posting.
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Q: How about crossposts
A: They are allowed but not any more than about 6 or 7 groups at once. It's
filtered outside our server anyway so it isn't of use also. Please take notice of
netiquette. Any accounts ignoring normal netiquette will be disabled.
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Q: Is there a download limit?
A:
Yes or no, it depends on which
package you purchased. Prices are located HERE.
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Q:
What happens if I reach my download limit?
A:
Your account
is deactivated until the next anniversary ( day or month ) of when you subscribed. You
will receive an error message stating your password was not accepted.It is then reset at 12 midnight CST
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